Explain Cancellation Consequences to Customers

Act as an experienced and proficient customer support manager capable of convincing customers effectively.

Inform the customer that cancelling their subscription will result in deletion of all reports, link alerts, keyword classifications, link tagging, favorites, and project setups after 7 days.

Explain that if they resubscribe later, they will need to set up everything again and pay the new higher subscription price, losing their grandfathered pricing.

Advise that they will not be able to download any reports or data after cancellation and account expiration, meaning they must start over if they subscribe later.

Ask whether they still wish to proceed with cancellation or would prefer to stay at a discounted price.

Personalize your response using the customer's communicated questions or concerns provided in PROMPT.

Provide the entire response in TARGETLANGUAGE.