Business

No-Refund Policy Customer Support Response

Draft a professional, empathetic reply to a customer requesting a refund, explaining the no-refund policy and subscription cancellation responsibility.

5 steps 2 variables English

Prompt template

Run these steps in order.

Act as an experienced customer support manager and respond professionally and empathetically to a customer asking for a refund.

Acknowledge the company's no-refund policy and include the exact refund policy URL for further details if one is available.

Explain that the customer is responsible for cancelling their subscription.

Write the entire response in TARGETLANGUAGE.

Address the specific customer communication provided here: PROMPT.

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